7 marketing trends in 2026 that actually matter
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7 marketing trends in 2026 that actually matter

December 17, 2025

You’ve probably seen a few “marketing trends” lists.

They all talk about what to watch. The predictions you can’t ignore. The frameworks that promise to make your marketing suddenly work. But ultimately most of them claim a lot, but actually say roughly the same thing.

So let’s be upfront. Yes, this is another article about marketing trends in 2026. And yes, we are claiming to know what matters.

But let’s get something straight - no trend will ever make your marketing work, unless it’s RIGHT for your brand. The trends we’re sharing are about clarity.

Because if you strip away the noise, this year is not about chasing the newest platform, overreacting to every AI advancement, or reinventing your marketing strategy from scratch. It’s about understanding what has actually shifted, what hasn’t, and where brands need to focus their energy to get better results.

Marketing in 2026 feels settled in some ways, and more demanding in others. AI is everywhere. Content is endless. Consumers are sharper, more sceptical and more emotionally driven. Attention is expensive. Trust is fragile.

The brands that will grow are not the loudest or the fastest. They are the ones who understand what this moment is really asking of them.

These are the key trends shaping marketing right now, and what you should do about them.

1. AI will raise expectations, not lower them

AI is no longer a novelty. It is built into digital marketing, content creation, search engines and social platforms. For marketers, business owners and content teams, the use of AI is now part of daily operations.

And that’s exactly the problem.

When everyone has access to the same tools, the baseline rises. Average output becomes invisible. Efficiency alone stops being impressive.

In 2026, AI is a powerful force, but it is not a shortcut to brand growth. AI-generated content can fill gaps and speed things up, but without human direction, it quickly becomes generic. Brands that over-automate risk sounding like everyone else.

The advantage now comes from judgment, taste and creativity. From knowing what not to say as much as what to publish.

What you should do about it:

  • Audit where AI is being used across your marketing and content teams, and define where human judgment must remain non-negotiable

  • Assign clear ownership for brand voice and creative quality, rather than letting AI outputs pass unchecked

  • Use AI to speed up research, iteration and testing, not to replace strategic thinking or creative direction

  • Invest in stronger ideas and creative strategy to ensure you stand out.

2. AI is becoming a new decision-maker

One of the most important marketing trends this year is subtle, but significant. AI is no longer just helping people search. It is increasingly making recommendations on their behalf.

AI agents, chatbots and generative search experiences now influence how customers discover brands, compare options and narrow choices. Broad search queries are answered directly. Search results are summarised. Discovery is filtered before a human even arrives.

But here’s the part that often gets missed.

AI may shortlist. People still decide.

Consumers read recommendations. They notice tone. They sense credibility. Today’s young audiences and global consumers may rely on AI to scan the landscape, but trust is still built through human language and emotional cues.

What you should do about it:

  • Review how your brand appears in AI-driven search results, chatbots and generative answers, not just traditional search

  • Ensure product descriptions, FAQs and brand positioning are structured, consistent and easy for AI agents to interpret

  • Write content that answers real customer questions clearly, rather than chasing broad search queries

  • Balance optimisation for AI systems with language that still feels human, credible and emotionally intelligent

3. Emotional marketing does the heavy lifting

As marketing becomes faster and more automated, emotion carries more weight.

People are overwhelmed. Content is constant. Messaging blurs together. What stands out now is not clever targeting alone, but how a brand makes someone feel.

Emotional marketing is not a soft layer on top of performance. It is the engine behind loyalty, memory and long-term growth. It is also one of the most underinvested areas of marketing strategy.

In 2026, consumers respond to brands that feel human, intentional and emotionally aware. This is as true for small businesses as it is for major brands.

What you should do about it:

  • Identify the emotional territory your brand wants to own and ensure it shows up consistently across campaigns

  • Brief creative teams on the feeling you want to leave people with, not just the message or CTA

  • Use qualitative insights from customers and audiences, not only quantitative data

  • Build emotional connection into long-term planning, not just campaign moments

4. Humanity is splitting into two creative extremes

There is a clear creative divide this year, and brands need to understand it.

On one side is unpolished, human-led content. Raw, fast, imperfect and often more believable. On the other is high-quality, considered creative that signals care, craft and confidence. What is disappearing is the safe middle ground.

Short-form video and short-form content reward immediacy and personality. At the same time, premium brand moments demand human excellence and attention to detail. AI can assist both, but it cannot replace instinct or taste.

Trying to average these approaches usually leads to bland work. And bland work struggles to earn trust.

What you should do about it:

  • Define whether your brand will connect through raw, unpolished energy or more refined content.

  • Avoid forcing the same creative approach across all platforms

  • Empower content creators and social teams to be more human and less scripted where appropriate

  • Protect budget and time for high-quality brand work that signals care and credibility

5. The rise of the 360 brand experience

In 2026, siloed marketing no longer reflects how people move through the world.

Customers shift constantly between social media, search, digital content and physical experiences. They don’t think in channels. Brands still do, and it shows.

The shift now is towards building a 360 brand experience. One where content, platforms and touchpoints speak to each other. Where social platforms reinforce search. Where IRL moments extend digital stories. Where everything feels part of the same world.

This is less about scale and more about coherence.

What you should do about it:

  • Map the full customer journey across social platforms, search, digital content and IRL touchpoints

  • Create one clear brand narrative that guides all channels, rather than separate messages for each

  • Encourage collaboration between teams that typically work in silos

  • Measure success based on consistency and brand recognition, not just channel-level performance

6. IRL experiences are back, but they need meaning

As digital spaces become more saturated, physical experiences feel more valuable.

IRL brand experiences, experiential marketing and guerrilla activations are gaining traction again. Not as spectacle, but as connection. The most effective moments feel intentional, human and emotionally grounded.

In a business world shaped by technological progress and uncertainty, tangible experiences create trust and memory in ways digital often can’t.

What you should do about it:

  • Start with the role the experience should play in the brand story before designing the activation

  • Design IRL moments that are shareable, but not solely built for social media

  • Connect physical experiences to digital follow-ups so they extend beyond the moment

  • Treat experiential marketing as a long-term investment, not a one-off stunt

7. Authenticity now lives in process, not performance

People are paying attention to who is involved, not just what is shown.

Authenticity in 2026 is about lived experience, representation and co-creation. It is about involving the right voices at every stage, from research and strategy through to execution and talent.

Brands that take this seriously build deeper relevance and stronger relationships. Brands that treat it as an aesthetic choice are quickly found out.

From our perspective, the strongest work comes from assembling teams intentionally. Bringing in people with the right lived experience and cultural understanding leads to better ideas and better outcomes. It is not a moral add-on. It is a strategic advantage.

What you should do about it:

  • Involve people with relevant lived experience from the earliest stages of strategy and creative development

  • Rethink how teams are built for each project, rather than defaulting to the same structures

  • Work with communities as collaborators, not just audiences

  • Evaluate success based on trust, relevance and long-term brand growth, not surface-level engagement

What this means for brands this year

Marketing in 2026 is not about choosing between AI and humanity, speed and substance, digital and physical. It is about focus.

The brands that succeed will be the ones that:

  • Use AI with intention, not blind enthusiasm

  • Build emotional connections with real people

  • Create coherent brand experiences across platforms

  • Invest in trust, craft and long-term business growth

There will always be new tools. There will always be new trends. But growth still comes from understanding people, earning attention and showing up with clarity.

The brands that win in 2026 will be intentional

Marketing trends 2026 don’t mean you have to do more. You just have to do the right things with focus and intention.

AI will continue to accelerate marketing. Content will continue to multiply. Platforms will continue to evolve. But growth will come from brands that understand people, invest in trust and make deliberate choices about how they show up in the world.

For marketing leaders and business owners, this year is an opportunity to step back and ask harder questions. Is your brand building emotional connection, or just output? Are your channels working together, or competing for attention? Are you using AI to create space for better thinking, or simply moving faster without direction?

These questions shape brand relevance, customer loyalty and long-term business growth.

If you’re ready to take a more intentional approach to your marketing in 2026, get in touch to make this year the best yet.

Written by Harriet Phillips
Connect with Harriet on LinkedIn
Written by Annie Bartley
Connect with Annie on LinkedIn

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